Top up your HSL card online – no service fee!

This is how it works

1. Log in

2. Buy a ticket or top up value

Buy a season or day ticket or top up value without any service fees. Pay using online banking or MobilePay.

3. Transfer the ticket to your HSL card the next time you travel

Transfer the ticket or value to your HSL card by showing the card to a card reader. You can make the transfer about 60 minutes after the payment. You cannot make the transfer at new card readers.

4. Travel without worries

Topping up and managing your card is now easy. Have a pleasant journey!

Tickets purchased via the card service cannot be transferred to the HSL card at new card readers

You can transfer value and tickets to your card using old card readers and the large blue ticket machines.

Manage all cards conveniently in one place

No service fees

Top up your card with season or day tickets and value without any service fees.

Add several cards

You can also top up your family members’ cards.

Lost your card?

You can close your HSL card if you lose it. Contact our customer service to inquire about your lost card.

Don’t have an HSL card yet?

Buy an HSL card by logging in or from a service point.

Frequently asked questions

How does the HSL card service work?

The HSL card service allows you to top up your HSL card with season or day tickets and value. The service is easy and fast to use:

Log in using your HSL account. If you do not yet have an HSL account, create a new account.
Add your HSL card to the service either by the number on the back of the card or by authenticating strongly, in which case we will retrieve your card information automatically.
Top up your card with a season or day ticket or value. The service provides clear instructions on this.
Transfer the ticket or value purchased via the service onto your HSL card at a card reader before using them to pay for your journey. Transfer the season ticket/value to your HSL card by showing your card to a card reader for a few seconds. You can make the transfer at the earliest about 60 minutes after your online purchase.

Value or tickets purchased online cannot be transferred to the HSL card at new card readers. You can transfer value and tickets to your card using old card readers as well as the large blue ticket machines. More information about the new readers.

What payment methods does the HSL card service support?

Why does my purchase not show in the HSL app?

The most common errors in the HSL card service

When you are transferring a season ticket or value you have purchased online to your HSL card, the card reader may display an error message “Transfer failed”.

The error message may be shown if you removed the HSL card from the card reader too quickly and there was no time for the information to be transferred to the card. Remove the card from the reader and try again.

Value or tickets purchased online cannot be transferred to the HSL card at new card readers. You can transfer value and tickets to your card using old card readers as well as the large blue ticket machines. More information about the new readers.

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