Tickets for children

Children aged 7 to 17 can buy season tickets, single tickets, day tickets, and zone extension tickets at a 50 percent discount. Child tickets are available on the HSL app and HSL card. They can also be purchased at sales and service points and ticket machines. Children under 7 years of age can travel without a ticket.

The person is holding a mobile phone. HSL app is open on the phone.

Child tickets via the HSL app

Children aged 7 to 17 can purchase tickets via the HSL app. The free app, which can be downloaded on smartphones, allows users to buy child single tickets, day tickets, season tickets, and zone extension tickets to season tickets. To buy season tickets, the child must authenticate strongly using their online banking credentials or a mobile certificate.

You can pay for tickets purchased on the app with a debit or credit card attached to the app and MobilePay. If you are logged in, ticket purchases up to 50 euros can also be charged to your phone bill (a payment method fee of 1.6 percent is added to these payments).

Instruction video on the use of the app

Child tickets on the HSL card

You can also get a personal HSL card for a child aged 7 to 17, which can be topped up with child season tickets, day tickets, or value for buying single tickets and zone extension tickets. Personal HSL cards are available at HSL and municipal service points (EUR 5).

The HSL card can be topped up with season tickets and value at sales and service points. The child can top up the card themselves, or the guardian can top up the card on behalf of the child.

More information about child tickets

How do I buy a ticket for a child traveling with me?

Why do children need to strongly authenticate to purchase season tickets via the HSL app?

We require strong authentication for buying season tickets so that the price of the ticket is determined accurately, as permanent residents of the HSL area get season tickets at a lower price. In other words, strong authentication is needed to verify the official home municipality.

In addition, buying a ticket with a debit/credit card requires strong authentication in accordance with the EU Payment Services Directive. Banks determine whether strong authentication is necessary for card transactions.

Where can a child get a season ticket if they do not have online banking credentials or a mobile certificate?

Children can use an HSL card if they cannot purchase season tickets via the HSL app because they do not have online banking credentials or a mobile certificate.

The HSL card is a good option, especially for younger children. Personal HSL cards are available at HSL and municipal service points(EUR 5). You can top up the card with value or season tickets at large HSL ticket machines and sales and service points.

It is also worth noting that children can buy single and day tickets via the app without strong authentication, i.e. without online banking credentials or a mobile certificate.