Research and surveys
We conduct various surveys to help us develop and improve public transport and the transport system in the Helsinki region.
Topical
Research and communications in the right context
The digitalization of surveys and studies enables real-time research results and digital dialogue, which allows HSL to react quickly when changes and adjustments to public transport services are needed.
The digital research platform enables research and communications in the right context. Passengers receive survey invitations and messages concerning public transport when they are on board public transport.