Research and surveys
We conduct various surveys to help us develop and improve public transport and the transport system in the Helsinki region.
Topical
Survey on safety at metro stations
We are examining perceived safety at metro stations in collaboration with Metropolitan Area Transport Ltd. The survey is part of a Master’s thesis at Aalto University, focusing on the sense of safety among metro passengers and the factors affecting it at metro stations in the capital region. The survey responses will be used to map out and enhance perceived safety at the stations. The study is funded by Metropolitan Area Transport Ltd. Read more in the survey description.
Research and communications in the right context
The digitalization of surveys and studies enables real-time research results and digital dialogue, which allows HSL to react quickly when changes and adjustments to public transport services are needed.
The digital research platform enables research and communications in the right context. Passengers receive survey invitations and messages concerning public transport when they are on board public transport.