Save with multi-journey ticket

No, you can’t. You cannot complement a season ticket with a multi-journey ticket. You need to buy a zone extension ticket.

Yes you can. 

The multi-journey ticket is a simple, easy-to-understand product that saves you money: When you buy a multi-journey ticket, you get 10 single tickets for the price of nine tickets, or 20 single tickets for the price of 17. The multi-journey ticket is well-suited, for example, for people who work from home and who use public transport weekly and usually buy single tickets. The multi-journey ticket is a good option for all who use single tickets often.

Multi-journey tickets are linked to your personal identity code so you will not lose the ticket or the remaining single tickets. Please note that if you activate a single ticket and then log out of the app or delete the app, you will lose the activated single ticket. However, your multi-journey ticket will remain safely stored.

The multi-journey ticket responds to changing travel needs. It is an excellent option for people who work part of the week from home. During the pilot in 2023, we gathered customer feedback as well as information about ticket sales. Based on the information we gathered, the ticket is mostly used for commuting. We will continue to monitor the use of the ticket and assess whether changes are needed to the ticket’s features or customer groups.

The multi-journey ticket is coming to the app in the next version update. The new version is being released on the app stores in phases, and it will be available to everyone by the end of the second week of May. In order to be able to buy multi-journey tickets, you will need to update to the latest version of the HSL app, which is available from your app store.

The multi-journey tickets were first tested as a pilot. The pilot was implemented only on the HSL app due to technical reasons. The ticket is included in our permanent range of tickets from the beginning of 2024. Multi-journey tickets will later become available for HSL cards from HSL ticket store.

No, you can’t. Multi-journey tickets are personal so you can’t share your ticket with someone else.

No, you cannot. All single tickets included in a multi-journey must be for the same zones.

You can see when the validity of your multi-journey ticket ends by selecting the “Tickets” view in the HSL app. You can see all valid tickets you have in the “Tickets” view. In addition, you can see the availability of your multi-journey ticket. The app gives you both the date and the exact time when your multi-journey ticket expires.

Multi-journey tickets always expire at 4.30am, which is when the so-called operating day of public transport ends.

Example: You have purchased a 10-journey ticket on Friday 9 May 2023 at 6.40pm. Your multi-journey ticket is valid for 30 days from the moment of purchase. The validity of your ticket will end on Thursday 8 June at 4.30am, which is also when the operating day of public transport ends. 

If we extended the validity period, the discount would be extended also to those who travel very occasionally, i.e. it would practically be the same as reducing the price of single tickets. This would significantly reduce ticket revenue, which is not possible in the current economic situation.