Student discount entitlement is updated on the HSL card without a service fee in the following cases

If your enrollment information cannot be verified via the My Studyinfo service, the discount entitlement will be updated on your HSL card without a service fee because you cannot use the HSL app to buy discount tickets. The enrollment information is not available, for example, for some private beauty, cosmetology and massage schools and transport sector training institutes accepted on HSL’s list of educational institutions whose students are entitled to the student discount. In addition, the enrollment information of students attending degree-oriented education in folk high schools cannot be checked via the My Studyinfo service. If you are a student in one of these schools, you will get the student discount on your HSL card at a service point without a service fee by completing HSL’s discount ticket application form.

Preparatory education TELMA and TUVA
If you are attending preparatory education such as TELMA or TUVA, preparatory education for basic education or voluntary additional basic education (10^th grade), you may not be able to use the HSL app. Although the information for these studies is available in the My Studyinfo service, the rule engine that governs HSL’s student discount may prevent the use of the HSL app. For this reason, some students get the discount on the HSL app while some don’t. We will continue to develop the service to make it clearer.

Exchange students with no Finnish identity code
If you are an exchange student in Finland, the discount entitlement is updated on your HSL card at a service point without a service fee. You need to complete an exchange student discount ticket application form. Exchange students cannot use the HSL app to buy discount tickets.

Service voucher
If you have a service voucher for purchasing a student season ticket, you cannot use the voucher to pay for a season ticket purchased using the HSL app. You can buy a student ticket on your HSL card at a service point without a service fee.

If you have functional impairment that prevents you from using the HSL app, you can get a discounted season ticket on your HSL card without a service fee.

If you cannot use a strong authentication method (you do not have online banking credentials/mobile certificate), the discount entitlement can be updated on your HSL card for no more than one term at a time without a service fee.