HSL Business Portal Terms of Use 

1 December 2022 

1 These Terms of Use and the agreement they create 

The HSL Business Portal is a service (“Business Portal”) offered by Helsinki Regional Transport Authority (“HSL”) to corporate customers (“Customer”). The service is intended for ordering and managing commuter benefits and other products and services for corporate customers. The service requires registration on the online portal. 

These HSL Business Portal Terms of Use (“Terms of Use”) constitute an agreement on the use of the Business Portal between the Customer and HSL. The agreement constituted by these Terms of Use shall supersede all previous agreements and declarations of intent regarding the Business Portal and its previous versions (HSL Commuter Benefits Services) between the Customer and HSL. The Terms of Use do not alter or revoke HSL Conditions of Carriage and Ticket Terms and Conditions, but apply simultaneously. 

In addition, individual services (such as City Bikes), which the Customer can access via the Business Portal, may have separate Terms of Use, to which the Customer agrees when subscribing to the service in question. 

See HSL Public Transport Conditions of Carriage and Ticket Terms and Conditions. By registering as a user of the Business Portal, the Customer accepts these Terms of Use. Accepting the Terms of Use creates an agreement between the Customer and HSL. 

2 Using the Business Portal 

2.1 Prerequisites for using the Business Portal 

HSL will provide the Customer with access to the Business Portal at https:// yritysportaali.hsl.fi/en. 

In order to use the Business Portal, the Customer must register as a user and accept the Terms of Use. 

HSL has the right to modify the Business Portal and its contents and stop maintaining the Business Portal in part or in full. 

2.2 Access right 

The Customer has the right to use the Business Portal in accordance with the Terms of Use, instructions, laws and good practice. 

The Customer does not have the right to copy, distribute, publicly display or commercially use the Business Portal or parts thereof. 

HSL has the right to prevent the use of the Business Portal if there are reasonable grounds to suspect that the Customer is using the Business Portal in breach of these Terms of Use, instructions, law or good practice. 

Login details must be processed in a manner that ensures their confidentiality and they shall not be disclosed to any third parties. If login details have been disclosed to a third party, HSL must be informed immediately. 

2.3 Ordering via the Business Portal 

The Customer grants commuter benefits or other benefits, orders tickets or other products or services via the Business Portal. There may be changes to the products and services available via the Business Portal if, for example, there are changes to HSL’s array of tickets. 

3 Other terms and conditions 

3.1 Prices and price alterations 

The Customer will not be charged for using the Business Portal. The Customer only pays HSL for the price of the product or service ordered for the Customer’s employee or other beneficiary. Ticket prices are set in accordance with the current HSL price list. The price list is available on HSL’s website. 

3.2 Invoicing and terms of payment 

The Customer pays HSL for the actual use of HSL’s ticket products retroactively based on invoicing by HSL on a monthly basis. 

Invoices shall be payable within 30 days of the date shown on the invoice. The interest for late payment is in accordance with the Interest Act. 

If the Customer does not pay the invoice by the due date on the payment reminder, the Customer’s access to the Business Portal may be suspended without a separate notice. 

If necessary, HSL has the right to transfer an outstanding debt to be recovered by a collection agency. 

3.3 Data protection and information security 

The use of the Business Portal entails the processing of personal data. Based on this agreement, the Customer acquires services from HSL the delivery of which necessitates the processing of personal data. 

Personal data refers here to data related to the customer relationship between HSL and the Customer’s employees or other beneficiaries. In terms of said personal data, HSL is the controller as laid down in the EU’s General Data Protection Regulation (2016/679).  The Customer is the controller of the personal data related to the employment relationship or other beneficiary relationship of its employees. 

For the sake of clarity, it shall be stated that HSL and the Customer are not joint controllers. The parties shall have independent rights and obligations as data controllers in relation to the processing of the personal data of any persons included in their respective personal data files, and the parties shall each be independently and separately responsible for adequately informing its data subjects, preparing a privacy statement, ensuring the execution of the rights of its data subjects, and for the proper performance of all other obligations under the GDPR relating to the personal data they process. 

HSL’s personal data is not to be processed outside the European Union or the European Economic Area, unless otherwise agreed in accordance with legislative requirements. 

The Customer is responsible for the information security of its own information systems. 

HSL shall store all data relating to or sent by the Customer in a manner that ensures confidentiality. HSL shall implement the information security of its service in a manner that is both generally acceptable and efficient, as well as use appropriate technical solutions to prevent unauthorized access to its information systems. 

3.4 Amending the Terms of Use 

HSL shall have the right to amend these Terms of Use. The current Terms of Use are available in the Business Portal as well as on HSL’s website. HSL shall report any amendments to the Terms of Use via the Business Portal or by some other appropriate means two weeks before the amendment takes effect. The amendments will take effect at the notified time. By continuing to use the Business Portal after the amendments to the terms of use become effective, the Customer agrees to the new Terms of Use. 

3.5 Intellectual property rights 

 The Business Portal, its content and layout are protected by copyright and other applicable laws. 

All rights, such as title, copyright and other intellectual property rights, to the Business Portal and the material included in or related to it shall belong to HSL or our licensors.  HSL reserves all rights except the right to use the Business Portal in accordance with these Terms of Use. 

3.6 Limitation of liability 

HSL does not guarantee that the Business Portal will always be available for use without any disruptions. The Business Portal may experience downtime and loss of use, or its content may contain errors or inadequacies, for example, due to maintenance activities, technical problems or problems with data transfer caused by third parties. If possible, HSL will report any downtime at HSL.fi in advance. HSL shall try to schedule any downtime so that it does not cause unreasonable harm. 

HSL grants the right to access the Business Portal “As is”. HSL does not guarantee that the Business Portal will be available in all operating environments. 

HSL shall not be liable to the Customer or a third party for any errors or delays related to the Business Portal, or for any damages resulting thereof.  Furthermore, HSL shall not be liable for any errors or delays caused by its subcontractor, or for any damages resulting thereof. 

HSL shall not be liable for any third party actions, claims or proceedings against the Customer, or for any damage caused by loss or damage of data, regardless of the cause of the loss or damage. 

3.7 Terminating the use of the Business Portal 

The agreement created by accepting these Terms of Use is valid until further notice and can be terminated within two (2) weekdays of a written notice from the Customer and within three (3) months of a written notice from HSL. The written notice shall be submitted to HSL Corporate Sales, corporatesales@hsl.fi, and to the Customer’s representative.  

Any tickets whose period of validity has begun before the notice period has ended will remain valid until the end of their period of validity also after the notice period. In addition, the Customer has the right to view the commuter benefits or other tickets that have been ordered before the termination of the Service on the Business Portal for the duration of one (1) month after submitting the notice of termination to HSL. 

Once the Customer has terminated its use of the service and the notice period  has expired, an employee or other beneficiary cannot cancel a ticket paid in part or in full using the benefit or change the validity zones of the ticket. Likewise, a ticket granted by the Customer to an employee or other beneficiary cannot be cancelled nor can the validity zones of the ticket be changed.  

HSL has the right to cancel the agreement if the Customer commits a material breach of contract. However, if the breach of contract can be remedied, the agreement can only be cancelled if the Customer fails to remedy the violation within a reasonable deadline set by HSL in writing, which shall be at least fourteen (14) days. A notice of cancellation shall be submitted in writing. 

In addition, HSL has the right to cancel the agreement if the Customer’s access to the Business Portal has been suspended in accordance with section 3.2, and if no payment has been received within no later than 30 days from the suspension of the service. 

3.8 Applicable law and settlement of disputes 

These Terms of Use shall be governed by Finnish law. 

If a dispute is not settled by negotiation between the parties, the dispute shall be referred to the Helsinki District Court.