Notifications and your favorite routes in the HSL app

Our app notifications help you stay up to date with changes to your routes and their timetables and other transport-related news via the HSL app. Adding your favorite routes and stops and enabling app notifications make planning your journeys smoother.

 

Service information important to you

By enabling app notifications in the HSL app, you will receive notifications of the most important service changes and news. Only customers logged in to the app can receive app notifications. In addition, you need to enable app notifications in the app settings. You can select routes and stops for which you wish to receive notifications under your options.

Keep up to date

The app notifications allow you to better keep up to date with changes to your selected routes. The HSL app will notify you immediately if there are changes to your selected routes that affect your journey.

The app notifications enable easier access to information about your routes and stops. They also allow you to see news updates without having to open the HSL app.

How to activate app notifications

Activating app notifications is easy. Simply follow the instructions to easily and quickly activate the notifications.

Activation

  1. Open the HSL app.
  2. Select ‘More’ at the bottom of the app.
  3. Select ‘Settings’.
  4. Select ‘Notifications and email’ under ‘Communications settings’.
  5. Enable notifications to your mobile phone.
  6. Select the notifications you wish to enable under ‘Communications’.
  7. You can opt to receive notifications of major disruptions and changes, personal communications relating to the routes and stops you have selected, or cancellations on your selected routes.

    Notifications related to personal communications provide you with information about planned changes to the routes and stops you have selected.

    Notifications related to cancelled services on your selected routes provide you with information about sudden disruptions to the routes important to you.

You will only receive notifications for the routes and stops that you have selected either at HSL.fi or on the app. See below how to add routes and stops.

My routes, places and stops in the app

You can select your favorite routes and stops in the HSL app. Alternatively, you can select routes and stops on your personal page at HSL.fi.

You can view your selected stops and routes on the front page of the app’s Journey Planner. Additionally, you can edit your choices on the Journey Planner tab, where you can see your chosen routes and the next departures from your stops.

Service updates for your selected routes and stops will appear on the Home tab at the top of the news feed.

Click here to edit your routes and stops at HSL.fi.

How to add route and stops in My routes in the HSL app

Adding your favorite routes in the HSL app is easy. Follow these instructions to add your favorite routes, stops and places.

 

  1. Open the HSL app.
  2. Select ‘More’ at the bottom of the app.
  3. Select ‘Settings’.
  4. Select ‘My places and options’.
  5. Select the stops for which you wish to receive service updates.
  6. Next, select the routes for which you want to receive news.
  7. You can also add places where you travel frequently.