This year, city bikes in Helsinki and Espoo are celebrating a milestone, as the upcoming season will mark their tenth anniversary. Read more here.
Enjoy longer rides this year, too
The ride time of city bikes was extended last year in Helsinki and Espoo to one hour and in Vantaa to two hours. Thanks to positive feedback, longer ride times are available again this year.
All passes include an unlimited number of one or two-hour rides during their period of validity. If you use a bike for more than 60 minutes continuously in Helsinki and Espoo, an extra charge of EUR 1 will be added for every 30 minutes. In Vantaa, the fee for every additional 60 minutes is EUR 1. The maximum ride time is five hours, after which a late fee of EUR 80 will be charged in addition to the extra charges.
Would you like to use the city bikes for the whole season, a month, a week or a day?
Season passes for Helsinki and Espoo are already available for purchase at hsl.fi/en/city-bikes. A pass for the entire seven-month cycling season costs EUR 35. Starting 1 April, you can also purchase a pass for a shorter period: a one-day pass costs EUR 5, and a weekly pass costs EUR 10. In Helsinki and Espoo, you can also set up an auto-renewing monthly subscription (EUR 10 / month). Current auto-renewing subscriptions will automatically renew on 1 April.
Season passes for Vantaa are already available for purchase via the Vantaa city bike app. You can download the “Vantaan kaupunkipyörät” app from App Store and Google Play. Please note that the app is only available in Finnish. A pass for the entire seven-month cycling season in Vantaa costs EUR 10. You can also buy a daily pass for EUR 5. In Vantaa, city bikes can also be rented with a minute-based fee: EUR 1 starting fee + EUR 0.10 per minute. There are no weekly passes in Vantaa.
City bike season with Epassi
New: This year, you can also pay for your city bike season pass in Helsinki and Espoo with Epassi! If your employer offers a commuter benefit, you can also use it to purchase a city bike pass. For detailed instructions, see Epassi’s website.
You can find all city bike stations and routes in the Journey Planner
The city bike network comprises nearly 4,600 bikes in Helsinki and Espoo. There are 347 bike stations in Helsinki and almost 110 in Espoo. In Vantaa, there are 1,000 bikes and 118 bike stations.
Please note that due to weather conditions, all bike stations will not necessarily be in use from 1 April. The stations will be installed as soon as the conditions permit. You can see all bike stations in use in the Journey Planner. You need to enable location services in the Journey Planner to see the nearest bike stations, the number of available bikes, and routes. Also, check your settings to make sure that you have selected city bikes. You can find the Journey Planner on our website and the HSL app.
Contact details for city bike customer service in Helsinki and Espoo
You can contact customer service by calling +358 9 4257 8810 or by emailing contact@citybikefinland.fi. The customer service line is available Mon-Fri 7am-7pm and Sat-Sun 9am-5pm.
Metropolitan Area Transport Ltd in Helsinki and the Urban Environment Sector in Espoo are responsible for the service. CityBike Finland provides the service, and HSL is responsible for marketing, digital services and customer relations. Clear Channel Suomi Oy is responsible for selling ad space and for partnerships.
Customer service contact details in Vantaa
You can contact customer service by calling +358 9 4257 8815 or by emailing contact@citybikevantaa.fi. The customer service line is available Mon-Fri 7am-7pm and Sat-Sun 9am-5pm.
The Urban Environment Department of the City of Vantaa is responsible for the city bike service in Vantaa. CityBike Vantaa provides the service, and HSL is responsible for marketing, digital services and customer relations. Clear Channel Suomi Oy is responsible for selling ad space and for partnerships.