Customer service
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HSL customer service contact information
HSL Customer Service
Our customer service is happy to advise you on how to use public transport and assist you with any problems. In addition, you can call our customer service if you have lost your HSL card.
Tel. +358 9 4766 4000 (local network rate)
Open Mon–Fri 7.30am–7pm, Sat–Sun 9.30am–5pm.
NOTE: Thursday 16 May the customer service will be closed
HSL service point
Elielinaukio 3, west wing of the Central Railway Station, street level, 00100 Helsinki.
Open: Mon–Fri 7.30am–7pm and Sat–Sun 9.30am–5pm
N.B. Thursday 16 May the HSL service point will be closed
Corporate customer service
Tel. +358 9 4766 4303 (local call rate)
Service hours: Mon–Fri 8.30am–4pm
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